Prepperland terms
These are the terms for using Prepperland, the app, and for sharing it with a group, which you can pay for. They're written to be read rather than skimmed, and they're short because there isn't much to say.
Last updated 10 November 2026.
What Prepperland is
Prepperland helps a household keep emergency supplies, a plan and checklists in one place, and gives a rough idea of how long its food and water would last. It's a planning aid. It isn't a guarantee that you'll be safe or that your supplies will be enough, and it isn't advice for your particular situation.
In an emergency, follow the emergency services and official advice first. Call 999 if a life is at risk.
The app is free. Everything it does on one phone is free and stays free, with a small advert.
The numbers are a guide
The days on Ready are worked out from the supplies you've entered, the energy on their labels or a typical figure for that sort of food, and published guidance on what people need, such as the UK government's advice to keep 3 days of food and 3 litres of water a person a day. Where the numbers come from, in the app, lists every source. People need different amounts, labels can be wrong, and the app only knows what it's told. Treat the days as an estimate and keep a margin.
Food, recipes and cooking
- Check food before you eat it. Use-by dates are the ones you enter. Don't eat anything that's damaged, swollen, smells wrong or is past its date.
- Allergies and diets are yours to check. The recipes don't know who's eating. Read every ingredient's label before you cook, every time.
- Cook safely. Use a camping stove only where its maker says it's safe, outdoors or with plenty of fresh air, never in a closed room or a tent, and never leave it alone. Fumes from a stove, a barbecue or a generator can kill without warning.
Ready-made checklists
The ready-made checklists are our own words for the UK government's Be ready advice, with a link to each source. That advice changes from time to time, so check the source if something matters. Once you add a list it's yours to change.
Sharing with a group
Sharing puts everybody in your household on the same supplies, plan and checklists, each on their own phone. It's the part that needs our server, and it's what you pay for. While a group is sharing, nobody in it sees adverts.
A new group gets a free trial of sharing. Nothing is charged during the trial, and nothing is charged afterwards unless somebody chooses to pay. A trial lasts 30 days, and each person gets one, with the first group they make.
Sharing is bought through the app store on the phone, and the store's own terms and refund rules apply. Prices are shown in the store before anything is paid, in your own currency. The purchase belongs to the group, not to the person who paid, so whoever buys it, the whole group has it. It stays with the group it was bought for.
When a trial ends, or a group stops paying, every phone keeps everything it has and its members can still see it, but nobody can change it until somebody pays. Anything changed just before, and not yet sent, waits on the phone and goes when sharing starts again. Nothing is lost. Without sharing, the adverts come back.
A subscription renews until it's cancelled. Cancel it in the app store where it was bought; it ends when the period already paid for runs out.
A one-off purchase, if one is offered, lasts for the lifetime of Prepperland as a product. If Prepperland is ever withdrawn, sharing stops with it, and every phone carries on as the free app. We say this plainly because a one-off payment is a promise, and we'd rather state its edge than have anyone find it later.
What you put in
What you and your group type is yours. We keep it and send it between your group's phones so the app works, and for nothing else. Please don't put in other people's details they wouldn't expect to be there, or anything that Keeping people safe rules out. Recipes your group writes are seen only by your group.
Your data
What the app and the website hold, and what they deliberately don't, is in the privacy policy. Nothing in these terms changes it.
Accounts and groups
Your account is yours, and a group is shared between the people in it. The person who makes a group looks after it and can invite and remove people. You can leave a group, or delete your account, at any time (see the privacy policy for how).
We can close an account that's being used to harm somebody, or to do something unlawful. We'd rather never have to.
Keeping people safe, reporting and complaining
Almost everything in Prepperland is private to a group: only the people the group's owner invites can see it. The one thing shared between households is a product's details for a barcode, and only once three households have typed the same name. There's nowhere to post pictures, video or messages. How we've assessed the risks is set out in full in Online safety at Prepperland.
What isn't allowed. Anything illegal. In particular, that means:
- terrorist content;
- child sexual abuse, or anything that sexualises a child;
- threats, harassment, stalking and hate;
- using Prepperland to control or coerce somebody;
- scams and fraud;
- offering drugs, weapons or anything else illegal;
- encouraging or helping anyone to take their own life or seriously harm themselves.
Because children may be in their household's group, these aren't allowed either: pornography, encouraging eating disorders, bullying and abuse, graphic violence, encouraging anyone to take something harmful, and dangerous stunts and challenges.
How we find out about it. We don't read what groups keep, and no software scans it. We find out when somebody reports something, or tells us some other way. The only automated check is on products typed in for the catalogue: a word filter refuses a product when it arrives if its name contains a word on our list. It matches whole words. If you think it refused something it shouldn't have, tell us using Report or complain.
How quickly we act. We look at every report within 7 days, and usually within two working days. When something is illegal or against these terms, we take it down as soon as we've decided. We delete it from the group (every phone removes it the next time it syncs), reject the product, take somebody out of the group, or close their account.
- Terrorist content is taken down on the day we see it. We close any account run by or for a proscribed organisation, and report it to Counter Terrorism Policing.
- Child sexual abuse, or anything suggesting a child is at risk, is dealt with on the day we see it. We remove the content, close the account and report it to the National Crime Agency. Nobody can share pictures or video anywhere in Prepperland.
- Other illegal content is taken down as soon as we've decided it's illegal. If somebody is at risk, we tell the police.
- A reported product is taken out of use as soon as it's reported, even before anyone has looked at it. It stays out until we've checked it.
Children. Prepperland is for households, so a household's group may include teenagers. We don't check anybody's age, and no part of Prepperland is closed to children by age: a group's owner decides who's in it. Children are protected from content that's harmful to them mainly by the way Prepperland is built, and also by the reports and take-downs described above. The protection is the same for children of every age.
- Pornography: nobody can share pictures or video. Explicit words are against these terms and are removed when reported, and a product's name has to pass the word filter.
- Suicide, self-harm and eating disorders: anything typed stays within a group of people the owner invited, and is removed when reported. Prepperland counts a household's food in days. It never records what one person eats, their weight or a goal.
- Abuse, hate and bullying: these could only happen within a group. Anyone can leave a group, the owner can take anybody out, and we remove it when it's reported.
- Violence, harmful substances, and dangerous stunts and challenges: there's only text, with no video and no feed, and we remove it when it's reported. Alcohol and fuel can be listed as supplies a household keeps. Prepperland doesn't promote them.
- Anything else harmful to children, such as content that stigmatises bodies or encourages hopelessness, is removed when reported. None of Prepperland's own words do either.
Reporting and complaining. Anyone can use Report or complain, with or without an account. You can report something in a group, a product, a person, or a decision we made. You can also complain about how we run Prepperland, including whether we're keeping to these duties. In the app, a product filled in from other households has a Report button. You can also email us. You'll get an email with a reference straight away, and if you'd like to know what we did, we'll tell you. We never tell the person you reported who you are.
If you think we got it wrong. We may have removed something of yours, taken you out of a group, or closed your account. If you think that was a mistake, use Report or complain, choose "A decision we made" and tell us why. We'll look at it again promptly. If we were wrong, we'll put things back as far as we can. Nothing here affects your right to go to court if you think we've broken these terms.
Complaints we may set aside. We may not act on a complaint that's plainly abusive, or that repeats one we've already answered without adding anything new. If we set one aside, we'll tell you why, unless it was abusive.
Ofcom regulates online safety in the UK. It doesn't take up individual complaints, but you can tell it about a service at ofcom.org.uk.
Links to shops
When you're signed in, prepperland.info can link a supply to the same product on Amazon. As an Amazon Associate I earn from qualifying purchases. We don't sell or check those products: the price, stock and delivery are Amazon's, and what you buy there is between you and Amazon. The app doesn't show these links.
If something goes wrong
We work hard to keep Prepperland accurate and working, but we can't promise it'll always be available or free of mistakes, and the estimates in it are only as good as what's entered. We're not responsible for losses that come from relying on it in place of your own judgement or official advice. Nothing in these terms limits your rights under UK consumer law, or our responsibility for anything the law doesn't let us exclude.
Changes
If these terms change, the change will be described here in full, and anything that affects what you've paid for will be told to you before it takes effect.
These terms are governed by the law of England and Wales.
Contact
We aim to answer emails to
Prepperland is made by Multizone Limited, Mobile apps, software and product management consulting since 1998. Registered in England and Wales, company no. 3504416. Leatherhead, KT23 4JY, United Kingdom