You can delete your Prepperland account yourself, whenever you like. Your account is on this website, and deleting it is one button once you've signed in.
How to delete it
- Sign in to delete your account. If you've only ever signed in from the app with an emailed link, choose "Forgot your password?" on the sign-in page and we'll email you a link to set one.
- The page that opens lists your groups and says what will happen to each one before anything changes.
- Tick the box to confirm, then press Delete my account.
Already signed in here? Choose Your group in the menu, then Delete your account under Your account. In the app, tap the people button at the top right of any tab, then Delete your account, which opens the same page on this website.
What happens
- Your account goes: your name, email address and sign-in, the phones signed in with it, and your place in every group.
- A group you're alone in is deleted with everything in it: its supplies, plan, checklists and recipes. If its sharing is paid for, that ends too.
- A group with other people carries on without you. If you were its only owner, whoever has been in it longest becomes its owner, and its paid sharing stays with the group.
- A subscription isn't cancelled by deleting your account. Apple, Google or Amazon bills it, so cancel it in your store's subscriptions as well, or it keeps renewing.
- What's on your phone stays until you delete the app. Prepperland works without an account, so the app carries on with that phone's own supplies.
Deleting can't be undone. You can make a new account with the same email address later, but it starts empty.
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